Frequently Asked Questions

Table of Contents

• How do I set up, change or cancel an appointment?
• Are you accepting new patients?
• Where can I find the directions to the office?
• Do I have to pay for my visit at the time of my appointment?
• How much is my co pay?
• What are the insurance plans accepted?
• What should I bring for my appointment?
• How do I select one of your doctors as my primary care provider?
• How do I get my prescription refilled?
• How can I find out the results to my tests?
• Who should I contact if I get sick after office hours or on weekends?
• Which hospitals are you affiliated to?

 

 

 

 

 

 

 

 

 

How do I set up / Change / cancel and appointment?

Please call (904)389 3770

 

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Are you accepting new patients?

Yes, we are accepting new patients. Please call (904) 389 3770 to provide us with your insurance information.

 

 

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Where can I find the directions to the office?

 

Please click on Our Location to get directions to the office.

 

 

 

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Do I have to pay for my office visit at the time of my appointment?

Any co pay due is collected at the time of office visit.

 

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How much is my co pay?

Your co pay depends upon your agreement with insurance plan.

 

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What are the insurance plans accepted?

 

 

§         Aetna

§         Avmed

§         Blue Cross and Blue Shield

§         Humana

§         Medicare

§         Tricare

§         United Healthcare

 

 

 

 

 

 

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What should I bring for my appointment?

Please have your Insurance card, co-payment, Referral forms (if applicable) and previous health records.

 

 

 

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How do I select one of your doctors as my primary care provider?

Please call your insurance company and request to change to Dr.Ravichandran or Dr. Edula as your primary care provider.

 

 

 

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How do I get my prescription refilled?

Please call during office hours or get refills during your regular office visits.

 

 

 

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How do I get the results of my tests?

Please call during office hours or get results during your regular office visits.

 

 

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Who should I contact if I get sick after office hours or on weekends?

In emergency, call 911 or visit nearest emergency room. If you have any questions, call (904)389 3770, the on-call doctor will return your call.

 

 

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Which hospitals are you affiliated with?

 

v     Baptist Medical Center, Jacksonville

v     St.Vincents Medical Center, Jacksonville

v     St. Lukes Hospital, Jacksonville

v     Specialty Hospital, Jacksonville

 

 

 

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©Physician Associates of Jacksonville